How do we get our school set up?
Export your recipient list from your LMS, SIS, or spreadsheet and arrange it using the PingCampus CSV template. Upload the file, review the changes, and confirm. You can then invite recipients to activate notifications.
How do we update recipient lists during the year?
Update recipients and audience memberships in bulk using a CSV. At the start of each school year, import your revised lists to reflect new families and changed groups—without rebuilding the directory or editing everyone individually.
Does PingCampus replace our LMS or SIS?
No. Your LMS or SIS remains your school’s system of record. If it exports the relevant information as CSV, you can prepare that list for PingCampus without a direct integration.
How do parents and staff start receiving notifications?
The school sends each recipient a secure invitation. The recipient opens the link, verifies their email with a one-time code, and enables notifications on their device. Each new device must complete this verification process.
Is PingCampus another parent app?
No. PingCampus is a browser-based notification service. Parents and staff do not need to find or download it from an app store.
On supported iPhones and iPads, recipients add PingCampus to their Home Screen once before enabling notifications.
Which devices does PingCampus support?
PingCampus supports notifications through compatible desktop and mobile browsers. Setup steps may differ slightly by device, and PingCampus provides instructions for each supported experience.
Can schools send different notifications to different groups?
Yes. Schools can create reusable audiences and send each notification only to the relevant recipients.
What can schools track?
Schools can review delivery results and click activity for each notification. This helps distinguish between a notification that was successfully delivered and one that prompted a recipient to click.